VA Sunshine Healthcare Network
David B. Isaacks, FACHE
VISN 8 Network Director
David B. Isaacks was appointed as the new director of the Sunshine Healthcare Network (VISN 8) effective October 9, 2022. Mr. Isaacks oversees the delivery of health care to nearly 780,000 Veterans and an operating budget of $5.6 billion. Isaacks most recently served as the executive health system director of the North Florida/South Georgia Veterans Health System since July 2021. He previously served as the executive director at the Kansas City VA Medical Center where his leadership during the COVID-19 pandemic response led the facility to be recognized with a Distinguished Service Award from the Missouri Hospital Association. He joined VA in 2006 and has severed in several other leadership roles in Columbia, Mo., St. Petersburg, Fla., and Kansas City, Mo. and Leavenworth, Kan. He is a Fellow of the American College of Healthcare Executives, VHA Certified Mentor, an Excellence in Government Senior Fellow, a graduate of the Walter and Leonore Annenberg Leadership Institute, a 2003 U.S. Marine Corps Institute Graduate, and a certified LEAN Black Belt. Isaacks is nationally recognized as an expert on High Reliability and culture change. Isaacks is a proud veteran of the United States Marine Corps. The Veterans Integrated Service Network (VISN 8) based in St. Petersburg, Fla., encompasses seven healthcare systems that include eight large medical centers, more than 60 outpatient clinics, and seven community living centers. VISN 8 serves Veterans in 79 counties spanning 63,400 square miles in southern Georgia, Florida, Puerto Rico, and the U.S. Virgin Islands.
Verana E. Richardson, MBA
Deputy Network Director, Operations, VISN 8
Ms. Verana Richardson was appointed in May 2019 to serve as the Deputy Network Director for Operations for the VA VISN 8 Sunshine Healthcare Network. In this role, she is responsible for network operations and provides administrative oversight to eight VA hospitals; and approximately 60 community VA outpatient clinics. In 2019, VISN 8 employed approximately 31,000 staff and provided healthcare to about 630,000 Veterans. The VISN 8 Sunshine Healthcare Network includes most of Florida, South Georgia, Puerto Rico and the US Virgin Islands. Ms. Richardson previously served in an interim capacity as the VISN 8 Chief Operating Officer prior to this current assignment. Mrs. Richardson has been with VISN 8 since 2008. She has also worked at several other VA facilities during her VA career; which include the James A. Haley Veterans’ Hospital in Tampa; and the Louis Stokes VA Medical Center in Cleveland. She currently holds a Master of Health Administration (MHA) degree from the Ohio University, and is an active member of the American College of Healthcare Executives (ACHE).
Edward P. Cutolo, MD
Chief Medical Officer, VISN 8
Edward P. Cutolo, Jr., M.D. was appointed Chief Medical Office of the VA Sunshine Healthcare Network, VISN 8, effective Nov. 2017. Prior to his present appointment, Dr. Cutolo served as Chief of Staff of the James A. Haley Veterans’ Hospital & Clinics (JAHVH), Tampa, Fla., from November 2006 to October 2017. As CMO of VISN 8, he oversees the medical operations of eight large hospitals and more than 60 primary care and specialty outpatient clinics, eight nursing homes, and five domiciliaries. Dr. Cutolo is certified in Internal Medicine by the American Board of Internal Medicine. He previously served as Associate Chairman and Associate Program Director for the Department of Internal Medicine at the University of South Florida (USF) College of Medicine in Tampa. He currently holds the title of Associate Professor of Medicine. Dr. Cutolo received his Bachelor of Arts degree in Psychology from The John Hopkins University, Baltimore, Maryland in 1990. He attended Medical School at USF where he completed his internship and residency in 1998.
Suzanne M. Klinker
Deputy Director for Clinical Contact Center, VISN 8
Ms. Suzanne M. Klinker serves as Deputy Network Director, Clinical Contact Center, VISN 8. In this role, she provides executive leadership oversight for the VISN 8 Clinical Contact Center – a 24/7 virtual urgent care service available to Veterans enrolled for VA care in Florida, South Georgia, Puerto Rico and the U.S. Virgin Islands. She is an active member of the VHA Clinical Contact Center Governance Board where she advances VA’s modernization and transformation in virtual care. Prior to her appointment with the VISN 8 Network Office, she served as the Director, Bay Pines VA Healthcare System from May 2012 to September 2018. Previously, Ms. Klinker served as the director of the VA Medical Center in Battle Creek, Michigan, and prior to that, she served as the Associate Medical Center Director at VA Western New York Healthcare System in Buffalo and Batavia, New York. Ms. Klinker started her VA service at the Colmery-O’Neil VA Medical Center in Topeka, Kansas, and has also worked at VA Eastern Kansas Health Care System and the Michael E. DeBakey VA Medical Center in Houston, Texas. Ms. Klinker began her VA career in 1995. She completed VHA's Health Care Leadership Institute and graduated from VHA's Executive Career Field Candidate Development Program. She is a member of the American College of Healthcare Executives. She began her Federal service working for then U.S. Representative Jim Slattery from 1989 through 1994 in Washington, DC, and Topeka, Kansas. Ms. Klinker was born in Lafayette, Indiana, and received her Bachelor of Science in Business Administration majoring in Finance from Kansas State University in Manhattan, Kansas, and a Master of Science in Management from Baker University in Topeka, Kansas.
Rebecca M. Tiffault, MSN, RN
Quality Management Officer/Chief Nursing Officer, VISN 8
Ms. Rebecca M. Tiffault, MSN, RN, currently serves as the Quality Management Officer and Chief Nursing Officer for the VA Sunshine Healthcare Network (VISN 8). In this role, she provides leadership oversight and program management of the network's accreditation, risk management, quality systems, patient safety, performance management, high reliability, systems redesign, as well as nursing care and programs. Prior to joining the VISN 8 team, Ms. Tiffault was the Chief of Quality at the Tomah VA Medical Center. She also completed details as the Acting VISN 12 Deputy Quality Management Officer and Acting Associate Director at Tomah. She has been with the VA for over 18 years, having served in a variety of progressively complex administrative and leadership roles, and is passionate about quality and safety in health care. Ms. Tiffault also has extensive experience in the private sector spending many years as a Certified Emergency Nurse working in ED/Trauma. Ms. Tiffault is a graduate of the Healthcare Leadership Development Program (HCLDP) and the VISN 12 Leadership Development Program. She is also a graduate of the Improvement Advisor Academy and has worked as a national coach for the Patient Flow Collaborative. She is a VHA mentor, actively engaged in several coaching/mentoring relationships and is a member of Sigma Theta Tau, International. Ms. Tiffault has an ADN from Central Carolina Technical College, a BSN from the University of South Carolina, and an MSN from the University of Phoenix.